Order Confirmation and Processing
Once your order is submitted, you will receive an order confirmation email. This email confirms that we have successfully received your order in our system and your credit card has been pre-authorized for the purchase.
After receiving your order, we immediately contacted the supplier to verify the inventory of the goods and prepare for shipment.
Inventory goods
If your items can be shipped immediately, we will process the charge to your credit card and submit your order for shipment.
Orders placed or unavailable items
If the goods are out of stock or temporarily unavailable, we will cancel the pre-authorization and notify you by phone or email as soon as possible.
Orders placed or unavailable items
If the goods are out of stock or temporarily unavailable, we will cancel the pre-authorization and notify you by phone or email as soon as possible.
Order Delivery and Tracking
Once your payment is processed, your order will be dispatched, and the delivery will be completed within 5-7 working days from the shipping date.
We will send you the tracking information via email within 24-48 hours after your order leaves our warehouse. If you haven’t received the tracking information within 20 working days after placing the order, please feel free to contact us. The email address is: gdlongseng@gmail.com. We will provide you with assistance promptly.